Your Privacy, Our Priority

At Serava, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect:

• Personal Information: Name, email address, phone number, shipping & billing address
• Order Details: Products purchased, payment method, transaction details
• Device Information: IP address, browser type, and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates and support requests
• Improve our website experience
• Send updates, offers, or marketing emails (only if you opt-in)

3. Sharing Your Information

We respect your privacy.

• Your data is never sold or rented
• We only share information with trusted partners (like payment gateways and delivery services) to fulfill your order

4. Payment Security

All payments are processed through secure and encrypted gateways.
Serava does not store your card or payment details.

5. Cookies

We use cookies to enhance your browsing experience, such as:

• Remembering your preferences
• Improving website performance
• Understanding user behavior

You can disable cookies anytime through your browser settings.

6. Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data
• Opt-out of marketing communications

To do so, simply contact us.

7. Data Protection

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page.

📞 Contact Us

If you have any questions about this Privacy Policy or your data:

📧 care@serava.com
📱 +91